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Advocacy & Policy Updates

In this week's Advocacy and Policy Updates we have how to access the P-EBT Parent Portal on your mobile device, information about the Ridge/Tioga District County Assistance Office (CAO) closure and which CAO people have been re-assigned to in that district, and a warning about a potential SNAP text messaging scam.


Pandemic Electronic Benefit Transfer (P-EBT) Parent Portal
For families who received a P-EBT benefit in the 2021-2022 school year or in summer 2022, you can now check your child’s benefit and automatically request a replacement card through the P-EBT parent portal on mobile. You can do so by:
  • Going to the COMAPSS homepage at www.compass.state.pa.us
  • Select the “View Full Site” option at the bottom of the page.
  • Select the “What We Offer” drop down
  • Choose “2021-2022 Pandemic Electronic Benefits Transfer” from the lower right-hand drop-down options.

As a reminder, if you have questions about P-EBT, our website P-EBT page is up to date with information about P-EBT for school aged children, children 0-5, and summer benefits.


Ridge/Tioga District County Assistance Office (CAO) Closure:

On October 28, 2022, the Ridge/Tioga CAO, located at 1350 Sedgley Avenue, Philadelphia, PA closed. Applicants who were previously served at this district were automatically assigned by zip code to one of three existing CAOs: 

Somerset District Office

  • 2701 N. Broad Street #2, Philadelphia, PA 19132 
  • Phone: (215) 560-5400
  • Hours: M-F 8:00am – 5:00pm

Liberty District Office

  • 219 Lehigh Ave, Philadelphia, PA 19125
  • Phone: (215) 560-4000
  • Hours: M-F 8:00am – 5:00pm 

Glendale District Office

  • 5201 Old York Road, Philadelphia, PA 19141 
  • Phone: (215) 560-4600
  • Hours: M-F 8:00am – 5:00pm

All three offices are less than 2.5 miles from the Ridge/Tioga CAO, and all applicants have been automatically reassigned to a new office. If you aren’t sure where you should receive assistance, check the CAO Address Finder


SNAP Text Messaging Scam

The Pennsylvania Department of Human Services has recently warned Pennsylvanians about a potential scam in which people, regardless of whether they are SNAP recipients or not, get a text saying that there is an issue with their Electronic Benefit Transfer (EBT) card. DHS warns that this text may come from “[number]@dhs.gov”, and so it may look official. While DHS does send text messages to SNAP recipients, they will never ask for information about an EBT card, SNAP, or any other public assistance programs via unsolicited or random calls or texts. If you receive a suspicious text message regarding SNAP or other federal benefits, please report this to the DHS Fraud tip line at 1-844-DHS-TIPS (1-844-347-8477).

Official DHS text messages will come from the number 1-833-648-1964. An official DHS text message will not include details about your benefits, a request for specific personal information, or links to unofficial sites. DHS states that most DHS texts will direct people to dhs.pa.gov, COMPASS, or a site that ends in .gov, .org, or .com.