Get in Touch With Us

Got a question about one of the casinos we cover, spotted something that needs updating, or want to flag a concern? This page explains the ways to reach the Real Money Casinos team and what happens once you do.

How to Reach Us

Email is the most reliable way to contact us. We read every message that comes in and aim to reply within two working days. Send your note to [email protected] and, where possible, tell us upfront what your message is about — a review query, a correction, a partnership idea, or something else. That alone helps us route it to the right person and get back to you faster.

We are an independent site that compares and reviews online casinos available to US players. We are not a casino operator, we do not process deposits or withdrawals, and we cannot access or manage anyone's player account. If your query relates to a specific transaction, bonus credit, or account issue, that has to go through the casino's own support team — details are usually on the casino's website, and most offer live chat or email support around the clock.

What You Can Contact Us About

• Review and ranking questions — If you want more detail on how we assessed a casino, its bonus terms, or where it sits relative to the others on our list, ask us directly.
• Corrections — Online casino offers, licensing status, and payment options change often. If something on the site looks out of date, tell us and we will check it.
• Content suggestions — If there's a topic you'd like us to cover in more depth, such as banking methods, RTP, or state-specific rules, we're open to hearing it.
• Partnership or editorial enquiries — If you represent a licensed operator or a related business and want to discuss working with us, introduce yourself and outline what you have in mind.
• Responsible gambling concerns — If you or someone close to you is struggling with gambling, say so in your message. We'll point you toward organisations that offer confidential support, and we take these messages seriously.

Before You Get in Touch, a Few Things Worth Knowing

Because we cover an industry with real money and real risk, a few points are worth restating whenever you contact us:

• Only play at casinos licensed and regulated in a jurisdiction that applies to you. Licensing gives you a route for complaints and a degree of oversight over how the operator behaves.
• You must meet the minimum legal gambling age in your state (commonly 21, though this can differ by activity) and be physically located where online gambling is permitted. Availability depends entirely on your state's laws.
• Bonuses listed on this site, such as those shown in our rankings, always come with conditions — wagering requirements, game restrictions, expiry dates, or maximum withdrawal caps. Read the terms on the operator's own site before you claim anything.
• We do not offer financial or legal advice, and nothing on this site should be read as a guarantee of any outcome. Casino games carry a built-in house edge and results are never assured.

If you're still comparing where to sign up, our Best Non GamStop Casinos 2026 page may be a useful starting point alongside the rankings on this site.

What Happens After You Email Us

A real person reviews every message — we don't rely on automated replies to stand in for an actual answer. Our target turnaround is two working days, though this can stretch a little during busier periods. If your enquiry needs input from someone else on the team, we'll let you know rather than leave you waiting.

If Gambling Has Stopped Being Fun

If you feel gambling is taking up more time, money, or attention than you'd like, it's worth acting early rather than waiting for it to become a bigger problem. Most licensed US casinos let you set deposit limits, time limits, or self-exclude directly through your account settings. The National Council on Problem Gambling operates a confidential helpline and text support for anyone in the US who wants to talk to someone or find local resources. You're welcome to mention this in your message to us too — we won't ask for details you don't want to share, and we'll point you toward appropriate support.

Our Approach to Accuracy

Offers, licensing details, and payment options in this industry shift regularly, and we rely partly on readers to help us catch what's changed. If something we've published seems wrong, outdated, or has affected your experience with a casino one way or another, we genuinely want to know. It helps us keep the site useful for the next person who reads it.